Elk River
City water comes from Elk River Municipal Utilities, which lists its hardness at 16 grains per gallon, so sediment and scale are a common cause of noisy, slow-recovering tanks here. ERMU customers can get a rebate on ENERGY STAR heat pump water heaters. The city requires permits for most plumbing and mechanical work (Building Department 763-635-1060). (ERMU, City of Elk River)
St. Michael
Across the Crow River in Wright County. Check your city's water quality report for hardness if you're deciding on a softener alongside a new heater.
Monticello
West along I-94. Tell us whether you're on city water or a private well when you call.
Rogers
South on I-94 in Hennepin County.
Big Lake
Northwest on Highway 10. Many homes around the lakes are on private wells, so mention it, because it changes how anode rods and smells are handled.
Zimmerman
North on Highway 169.
Water heater acting up? Describe what it's doing.
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